Info ENG # 2


Information and useful links for asylum seekers and immigrants 2022

Local help groups in Facebook

Help service in Helsinki ”We coordinate assistance to Ukraine and Ukrainian asylum seekers arriving in Finland from the Russian-Ukrainian war zone. All information about the humanitarian project can be found on a special website
Silta22 is a network to help
Slava Ukrani arrange busses

Home accommodation network

Kotimajoitusverkosto arrange safe and nice home accommodation



operators offer free calls +  SMS    DNA (including Moi Mobile), Elisa and Telia do not charge for calls to or roaming in Ukraine Calls and text messages sent to Ukraine from Elisa’s mobile subscriptions are free of charge 24.2. from. Roaming in Ukraine is also free from the same day. Roaming applies to data usage, calls and text messages. At Telia, free of charge will start on 25 February, but will also apply to prepaid subscriptions.

Free of charge applies to calls and text messages to normal-priced numbers from both consumer and business billing subscriptions. The free of charge is valid until March 31, 2022.

Calls and sent SMS (text) messages to Ukraine are free of charge as of Feb 24th. Also Elisa roaming is free in Ukraine as of that date. Roaming includes data, calls and text (SMS) messages. All above mentioned are free until March 31st, 2022. Telia’s calls and messages will be free as of Friday, Feb 25th but it also includes calls from its prepaid plans.

Money, currency

1 euro = 100 cent / sentti(ä) (snt) in Finnish

There are NOT many cash machines / ATMs, so please make sure you always have enough cash or functioning bank or credit cards.

Please remember to exchange currency at the ferryboat terminal (Forex), the Main Railway Station, or Helsinki-Vantaa airport etc.


There are 2 official languages: Finnish and Swedish. Most people speak some English, especially the young. There are many who speak Russian in the Helsinki region. Street signs often list Finnish first, Swedish below.

Health care and emergencies

  • Emergency calls in Finland (ambulance, police, fire department) call 112 (free of charge and also possible without a sim card.

Helsinki Terveyspalvelut = Medical and health services

Kalasataman terveys- ja hyvinvointikeskus palvelee arkisin klo 8-20 numerossa + 358 9 310 50333. Kalasatama health care center is open Mon-Fri 8:00 – 20:00

Emergency care for children and young people under the age of 16 are available in evenings and at weekends at the New Children’s Hospital. Please call the free Medical Helpline number 116 117 before visiting a health station or emergency department.

For more information on services in Helsinki:

Global Clinics

Travel trains, buses,

trams, metro (subway, underground)

Public transportation (Free for Ukranians in many cities but remember to check first) In many places tickets should be purchased in advance (like in Helsinki) at special places. Please check if you need to do that.


    Asylum, visas etc

    Turvapaikan hakeminen = Seeking asylumTo seek asylum you will need to visit a police station or talk to the border control officials anywhere in Finland. If you are seeking asylum in Helsinki, you should go to Pasilan poliisitalo 1; address: Pasilanraitio 13.

    For more information: Suomen maahanmuuttoviraston sivut voi kysyä / more help: Sosiaalipalvelujen neuvontapuhelimesta + 358 9 310 37577. (Fin) (Eng)

    For example:Asylum seekers

    To apply for asylum in Finland, you must talk to the police or a border control authority in person. I am a Ukrainian citizen. Do I need a visa to travel to and from Finland?Ukrainian nationals may travel to the Schengen area visa-free for up to 90 days if you have a biometric passport. The visa-free period begins on the date of arrival in Finland. If you stay in the Schengen area for more than 90 days, you must apply for a residence permit.  For more information on visas, see the website of the Ministry for Foreign Affairs ( NOTE that these can change quickly, so please stay updated! (

    According to a press release issued by the Ministry for Foreign Affairs on 24 February 2022, the customer service of the Finnish Mission in Kiev and the receipt of residence permit applications by an external service provider have been closed for the time being. The e – mail address of the Ministry of Foreign Affairs for inquiries regarding entry matters is The Finnish embassy in Ukraine is closed. You can email this address for information on immigration matters: When you want to work or get education (in Russian, pdf-file)äjä_pdf.pdf/a99408cc-71a9-38ef-6453-960985369a2a?t=1616544247201up

    Free of charge

    Щоб заощадити гроші, ось кілька ідей


    Free shops

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    Everyone’s rights in nature