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Information and useful links for asylum seekers and immigrants 2022

This document is incomplete and a work in progress. ¹ ² ³ ⁴ ⁵ ⁶

Telephone

operators offer free calls + SMS DNA (including Moi Mobile), Elisa and Telia do not charge for calls to or roaming in Ukraine Calls and text messages sent to Ukraine from Elisa’s mobile subscriptions are free of charge 24.2. from. Roaming in Ukraine is also free from the same day. Roaming applies to data usage, calls and text messages. At Telia, free of charge will start on 25 February, but will also apply to prepaid subscriptions.

Free of charge applies to calls and text messages to normal-priced numbers from both consumer and business billing subscriptions. The free of charge is valid until March 31, 2022.

Calls and sent SMS (text) messages to Ukraine are free of charge as of Feb 24th. Also Elisa roaming is free in Ukraine as of that date. Roaming includes data, calls and text (SMS) messages. All above mentioned are free until March 31st, 2022. Telia’s calls and messages will be free as of Friday, Feb 25th but it also includes calls from its prepaid plans.

Money, currency

1 euro = 100 cent / sentti(ä) (snt) in Finnish

There are NOT many cash machines / ATMs, so please make sure you always have enough cash or functioning bank or credit cards.

Please remember to exchange currency at the ferryboat terminal (Forex), the Main Railway Station, or Helsinki-Vantaa airport etc. www.forex.fi/en

Languages:

There are 2 official languages: Finnish and Swedish. Most people speak some English, especially the young. There are many who speak Russian in the Helsinki region. Street signs often list Finnish first, Swedish below.

Health care and emergencies

Emergency calls in Finland (ambulance, police, fire department) call 112 (free of charge and also possible without a sim card.

Helsinki Terveyspalvelut = Medical and health services

Kalasataman terveys- ja hyvinvointikeskus palvelee arkisin klo 8-20 numerossa + 358 9 310 50333. Kalasatama health care center is open Mon-Fri 8:00 – 20:00

Emergency care for children and young people under the age of 16 are available in evenings and at weekends at the New Children’s Hospital. Please call the free Medical Helpline number 116 117 before visiting a health station or emergency department.

For more information on services in Helsinki: www.hel.fi ⁷ ⁸

Travel: trains, buses,

trams, metro (subway, underground)

⁹

To travel by VR train (both local and long distance ) in Finland: free of charge by showing your Ukranian passport.
To travel by local bus, tram, or subway (metro) in the greater Helsinki area (Helsinki, Espoo, Kauniainen, Vantaa and nearby towns): ¹⁰
You need to purchase your tickets in advance. Vending machines (blue) are found on metro stations, and you can also buy tickets at R-kiosks and in some small grocery stores. Ca.50 cents will be charged as an extra fee unless you use a vending machine.
No tickets are sold in buses, trains, trams, or the metro.
To buy a ticket:You will need to know how many zones you will travel and purchase a ticket according to that, for example AB, ABC, BC, etc. There are maps on bus stops, metro stations with zones and also reittiopas.fi/en will help you with maps, routes, timetables etc. More on zones (ABCD etc.) https://www.hsl.fi/en/tickets-and-fares/hsl-area-and-zonesIf your telephone can be used to download the HSL app, you can possibly use a mobile ticket, which you purchase on the bus / tram / metro stop prior to entering the vehicle.There are single tickets that are ideal for occasional journeys. The tickets are valid for 80 minutes (AB and BC) –110 minutes(ABCD) and they allow you to transfer between modes of transport within their validity.Check if day tickets are available. There are also different discount tickets for children etc.A single adult AB or BC is 2,80e and ABC is 4,10. You can also buy a ticket for a longer period or a reloadable ticket.https://www.hsl.fi/en/tickets-and-fares/single-tickets

Asylum, visas etc

Turvapaikan hakeminen = Seeking asylumTo seek asylum you will need to visit a police station or talk to the border control officials anywhere in Finland. If you are seeking asylum in Helsinki, you should go to Pasilan poliisitalo 1; address: Pasilanraitio 13.

For more information: Suomen maahanmuuttoviraston sivut www.migri.fi.Apua voi kysyä / more help: Sosiaalipalvelujen neuvontapuhelimesta + 358 9 310 37577.

https://migri.fi/ukk-ukraina?fbclid=IwAR2sXqPD6R9mj1JChX9RtshLP29JvCDuoCuyGSY3Sg7F6F851m0n3Ir3dmo (Fin)

https://migri.fi/en/faq-ukraine?fbclid=IwAR2sXqPD6R9mj1JChX9RtshLP29JvCDuoCuyGSY3Sg7F6F851m0n3Ir3dmo (Eng)

For example:Asylum seekers

To apply for asylum in Finland, you must talk to the police or a border control authority in person. I am a Ukrainian citizen. Do I need a visa to travel to and from Finland?Ukrainian nationals may travel to the Schengen area visa-free for up to 90 days if you have a biometric passport. The visa-free period begins on the date of arrival in Finland. If you stay in the Schengen area for more than 90 days, you must apply for a residence permit. For more information on visas, see the website of the Ministry for Foreign Affairs (https://um.fi/visa-to-visit-finland)PLEASE NOTE that these can change quickly, so please stay updated! (www.migri.fi)

According to a press release issued by the Ministry for Foreign Affairs on 24 February 2022, the customer service of the Finnish Mission in Kiev and the receipt of residence permit applications by an external service provider have been closed for the time being. The e – mail address of the Ministry of Foreign Affairs for inquiries regarding entry matters is visas.mfa@formin.fi. The Finnish embassy in Ukraine is closed. You can email this address for information on immigration matters: visas.mfa@formin.fi. When you want to work or get education (in Russian, pdf-file)https://www.te-palvelut.fi/documents/43002293/43009923/venäjä_pdf.pdf/a99408cc-71a9-38ef-6453-960985369a2a?t=1616544247201up

updates

updates (select flag/language)

1
Що я повинен робити прибувши з України до Фінляндії. Якщо Ви прибули з України до Фінляндії через напад Росії, ви можете перебувати в країні за безвізовим режимом, та подати заяву для отримання тимчасового захисту або для отримання притулку. https://migri.fi/toimintaohjeet-ukrainasta-paenneille/ukr Instructions on arriving in Finland from Ukraine The page in Ukrainian: Що я повинен робити прибувши з України до Фінляндії If you are fleeing the Russian attack on Ukraine, you can stay in Finland visa-free or apply for temporary protection or asylum.
2
Help service in Helsinki ”We coordinate assistance to Ukraine and Ukrainian asylum seekers arriving in Finland from the Russian-Ukrainian war zone. All information about the humanitarian project can be found on a special website https://ukrainians-in-finland.org/ https://ukrainians.fi/uk/
3
Free long distance busses for Ukrainian people: Onnibus https://www.onnibus.com/home
4
Silta22 is a network to help https://www.facebook.com/silta22
5
Slava Ukrani arrange busses https://slava-ukraini.fi/
6
Kotimajoitusverkosto arrange safe and nice home accommodation https://kotimajoitusverkosto.fi
7
Support persons training 2.4.2022 Tukiperheeksi tai tukihenkilöksi turvapaikanhakijalapselle/-nuorelle – läsnäolo- ja verkkokoulutus https://www.facebook.com/events/2282635435210359/?ref=newsfeed
8
Global Clinics

The Clinic is run by volunteers who provide health care services. The services are primarily for patients who are not entitled to public health care in Finland regardless of nationality or migration status. We give information about health services in Finland. Services are free of charge, anonymous and in strict confidence. The volunteers running the Clinic in Helsinki are trained medical doctors, dentists, nurses, midwives, psychologists and interpreters. You can contact the clinics also when there is not a clinic in your own city.

Global Clinics are found in:

Helsinki
globalclinic.finland@gmail.com
044 977 45 47

Turku
globalclinicturku@gmail.com
046 625 14 12

Tampere
globalclinic.tampere@gmail.com
040 804 81 34

Joensuu
globalclinicjoensuu@gmail.com
046 964 5137

Lahti
info@globalcliniclahti.fi
046 956 4199
9
Free long distance busses for Ukrainian people: Onnibus https://www.onnibus.com/home
10
Local busses free of charge with Ukranian passport in very many towns

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